Get in touch

Have questions about uReceipts.ai? We're here to help. Report bugs, suggest features, or just say hi.

Contact Information

Location

Kuala Lumpur, Malaysia

Frequently Asked Questions

Q: What is the file upload limit?

A: You can upload up to 5 files at a time. We support JPEG, PNG, HEIC, and PDF formats.

Q: What is your refund policy?

A: We do not offer refunds for payments already made. However, you can cancel your subscription at any time to stop future billing. Your access will remain active until the end of your current billing period.

Q: Is my financial data secure?

A: Security is our top priority. We use SSL encryption to protect your data during transmission and storage. We never sell your data to third parties.

Q: Can I edit receipt details?

A: Yes. If the AI extraction isn't 100% accurate, you can manually edit the Merchant, Date, Amount, and Category for any receipt.

Q: How do I report a bug?

A: Please use the contact form above and select "Bug Report" as the topic. Include as much detail as possible so we can fix it quickly.

Q: Is my data secure?

A: Yes, we use industry-standard encryption to protect your receipts and personal information.

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